After-hours coverage for HVAC

AI Frontdesk that works after-hours for you

From the moment your team goes home until the moment they're back, every call gets answered by something that sounds human, knows a no-heat emergency from a filter question, and puts the job on your board before morning.

Nothing changes during business hours · Nobody's job is touched

What we found:
73%HVAC shops answered fast during business hours. Every one a real person.
100%went to an answering machine after 6pm. Not a service. Not a callback promise.
The leak you can't see

A missed call leaves no evidence.

Your daytime team is good. We checked, and we're not here to tell you otherwise. The problem is the hours nobody is defending.

Read the finding in full →
10:04 PM
The furnace dies in January
A homeowner with no heat and two kids asleep upstairs is not going to wait until Monday.
10:04 PM
He hears your answering machine
He doesn't leave a message. Almost nobody does when the house is cold.
10:05 PM
He dials the next name on Google
No voicemail, no missed-call log anyone reads, no trace. You never learn the job existed, so you can't fix it.

What happens on your line after close

Nights, weekends, holidays. It triages like a dispatcher, not a call centre.

Answers every call

Close of business to open, weekends, holidays. On the first ring, on every line at once.

Knows what's an emergency

A no-heat call in January and a gas smell get your on-call tech. A filter question gets a morning slot.

Books the job

Captures the caller's details, puts the appointment on the board, and holds the slot.

Says it's an AI

Discloses up front and hands off cleanly to a human. Required by law, and the right way to answer a stranger's phone call.

Wakes the on-call tech only when it counts

You decide what earns a phone call at 2am. Everything else waits for the morning.

Hands you a morning summary

What came in overnight, what's booked, what needs a human. Read it with your coffee.

Hear it for yourself

Ninety seconds, one after-hours call.

No demo request, no form. Press play and judge it the way your customer would.

0:001:30

Your daytime team keeps every call it has today.

This is not a replacement for the person who answers your phone. It's cover for the hours after they go home. There is nothing here for you to explain to your team.

What this means for your office →
Nobody is displaced
Business hours are untouched. Same people, same phone, same routine.
You keep your number
No new phone system, no carrier change. You forward the line after close.
You can turn it off in a minute
Stop forwarding and you're back exactly where you started.
The arithmetic

One booked emergency covers the year.

A flat monthly fee, no charge per seat. Compare it to what you're already paying: an answering service that doesn't know HVAC and can't book, or your own mobile ringing at 11pm.

Book a demo
Answering service, after hoursTakes a message
Your mobile at 11pmCosts you the evening
VoicemailCosts you the job
CallMunshiBooks the job

Where we actually are

We're building a trust product, so here's the state of it without the varnish.

Done
  • First round of mystery shopping, method and results above
  • Wedge and customer chosen: owner-operated US HVAC, 3–30 trucks
  • A US-based collaborator for calls and in-person visits
Not done yet
  • No customers, no pilots running.
  • No case studies. We won't invent any.

Let your own call log settle it.

Sit with us for twenty minutes. We pull three numbers off the dashboard you already pay for — after-hours volume, speed to answer, abandoned calls — and the data decides. If it's clean, we'll tell you so and leave you alone.

Free 60-day after-hours pilot · Three shops only

We read it from
ServiceTitan
Housecall Pro
Jobber
CallRail

All four already report the numbers. Nothing to install, nothing to sign.